Accounting & Collections Specialist

Altamonte Springs, FL
Full Time
Mid Level
Accounting & Collections Specialist

Firetronics
Location: Altamonte Springs, Florida  (Onsite Only, No remote option)
Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m.
Hours: 40 hours per week
Starting Pay: $18.00 per hour
Employment Type: Full-Time


About the Position
Firetronics is looking for a dependable, professional, and customer-focused Accounting & Collections Specialist to join our accounting department.  This position will have a strong focus on customer collections and accounts receivable, while also supporting a variety of day-to-day accounting and administrative functions. The ideal candidate is comfortable communicating with customers by phone and in writing, is organized and detail-oriented, and can confidently follow up on outstanding accounts while maintaining positive customer relationships.
If you enjoy working with people, staying organized, and being part of a team where your work makes a difference, we'd like to hear from you.


Key Responsibilities
  • Contact customers regarding outstanding balances and assist with collections
  • Communicate professionally and effectively with customers by phone, email, and other forms of correspondence
  • Follow up on past-due accounts and document collection activity
  • Upload invoices into various customer billing platforms
  • Process credit card payments and other customer payments
  • Assist with accounts receivable and other general accounting functions
  • Help answer and direct incoming phone calls as needed
  • Provide general administrative support to the accounting department
  • Maintain accurate records and documentation
  • Work collaboratively with other departments to resolve customer billing and payment questions
  • Perform other duties as required
Basic Requirements
  • Strong verbal and written communication skills
  • Professional and confident telephone manner
  • Comfortable communicating with customers on a daily basis
  • Strong attention to detail and accuracy
  • Organized with the ability to manage multiple tasks and priorities
  • Dependable, responsible, and able to work independently
  • Comfortable using computers and learning new software and billing platforms
  • Ability to handle collection conversations professionally, courteously, and confidently
  • Previous experience in collections, accounts receivable, accounting, billing, or customer service is preferred

Compensation & Benefits
Starting Rate: $18.00 per hour
  • Full-time, Monday–Friday, 8:00 a.m.–5:00 p.m.
  • 90-day probationary period
  • Health, dental, and vision insurance eligibility beginning the first of the month following 60 days of employment
  • Additional voluntary benefits, including cancer, short-term disability, long-term disability, accident coverage, and more
  • Sick leave and holiday pay after completion of the 90-day probationary period
  • $25,000 company-provided life insurance after 90 days
  • One week of vacation after one year of employment; two weeks thereafter
  • 401(k) eligibility after one year of employment

Join the Firetronics Team!
If you are a motivated, organized professional who enjoys working with customers and wants to build a long-term career with a company that values its employees, we encourage you to apply.

Firetronics is an equal opportunity employer.

 
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